Mercury Auto Repairs and Maintenance in Saint Augustine

Outstanding in every way. We were vacationing from Ohio and our 2003 Tahoe AC quit and there was a rattle that was quite loud. We had done a Segway tour downtown and while there I asked the tour Manager if he could refer us to a shop for a look - Thor directed us to Evans Automotive and even called them and advised they could look at the Tahoe yet that day. Wow, it was 3:00pm on a Wednesday and we could still get service. We were met by Rob at the front counter when we arrived, he was great - he came outside, checked under the hood and told me the A/C compressor needed replaced. He then told me they could have it done by the next day. Really - I was shocked and the pricing was fair and a little less than my own mechanic in Ohio would have charged me I'm sure. Rob was friendly, professional and very helpful. I was going to call Uber since our condo rental was about 30 minutes away. Rob said he might be able to get us a ride and the next thing we knew a friendly guy named Nate was pulling up with a ride for all four of us back to our condo. Nate was super - very gracious and kind. He got us back and I had the nerve to ask him if we could get a ride when it was done - he said if he had time and a driver he would definitely try to pick me up. Another WOW moment. On Friday morning at 9:00am Rob called, the Tahoe was done and advised Nate would pick me up. I was more than impressed to say the least. 45 minutes later Nate arrived - Talk about service - I was expecting to pay for this round trip service, even a small fee of some sort, but it just worked out he could do it - Thank you NATE - you made our trip much better. If you have read this entire review, trust me when I say this service center is outstanding in every way and after finding out Nate managed the center (and is part of its' legacy as an Evans....) GREAT job!! I pray others see this review and put their trust in this outstanding organization.....Way To Go Nate and Team, the Johnson family wishes you the best - God bless!! Chris Johnson, Troy, Ohio