CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
Evans has been the only shop to work on my truck ( left the local dealership due to overinflated costs and unnecessary repairs). Great deals on tires, mechanics that explain in detail what needs to be done and they let me know when something may be an issue or need maintenance in the future. They maintain all the vehicles in our family and they stand by their work. They also do reasonably priced used car inspections if you bring the vehicle to them!
Saint Augustine, FL
They are the best in town. Justin at the front desk has always be honest and professional
Saint Augustine, FL
I wanted to take a moment to thank you for the outstanding service you provided. I live in Fort Lauderdale, and my son is a student at Flagler College. It is a tremendous relief to know that if he ever has an issue with his vehicle while he’s away at school, he has a trustworthy and dependable repair shop he can count on. Your professionalism, courtesy, and genuine concern throughout the process gave us complete confidence. Because of the excellent experience, whenever we visit St. Augustine, we will be bringing our own vehicles to Evans Automotive for service as well. Thank you again for everything you did to help ensure my son has a safe trip to North Carolina. We truly appreciate your honesty, exceptional customer service, and commitment to doing things the right way.
Saint Augustine, FL
Brought my vehicle in for a transmission fluid change but did call prior to service date to get a price on what it would cost. After my vehicles service was complete the bill was quite a bit less because they didn’t have to use as much transmission fluid as expected. This is service number three that my bill was lower than quoted due to technician able to save/repair a part. Honesty is the absolute most important part of business and Evan’s has it in spades! Would not hesitate to recommend Evan’s. Honesty, friendly and quality of work is second to none.
Saint Augustine, FL
