Best Auto Repair, Saint Augustine

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CUSTOMER SERVICE

Working Hours
  • Mon 8:00AM - 5:30PM
    Tue 8:00AM - 5:30PM
  • Wed 8:00AM - 5:30PM
    Thu 8:00AM - 5:30PM
  • Fri 8:00AM - 5:30PM
    Sat Closed
  • Sun Closed

CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

What People Say About Us

  • reviewicon
    , 01/14/2021

    Excellent. Service was fast, done very well, at a fair price. Nissan wanted $4100 and a week to do the work. Evans had it done in 24 hours and I saved $3600. Car runs even better than before. I should mention that diesel fuel was put into the gas tank by mistake causing the need for service. I recommend them highly.

  • reviewicon
    , 01/12/2021

    I finally found a lifelong auto needs home.Friends and family recommended Evans and they were right, fast and efficient.

  • reviewicon
    , 12/30/2020

    Best shop in town!!

  • reviewicon
    , 12/20/2020

    Great group that really go out of their way to give great service. They are helping me breathe new life into my 2007 miata. It turned over 100k mi. recently and needed some TLC! They found some really hard to get parts and seem to care about seeing this project succeed. They have always done a great job, at fair price, and have been honest with me. If you have car issues or just need routine stuff done, take it there!!

  • reviewicon
    , 12/19/2020

    Best place in town very honest fast but quality work I cannot say enough good things about this place.

  • reviewicon
    , 12/10/2020

    They are always there for you when you need help.

Call us for service: 904-819-6599

ACDelco
AAA (American Automobile Association)
ASE (Automotive Service Excellence)
Jasper
ASA (Automotive Service Association)
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