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Customer Survey

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Evans Automotive & Tire Center is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Evans Automotive & Tire Center we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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Agree
Agree Disagree Strongly
Disagree
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Applicable
Customer Service Arrow Down Arrow Down Arrow Down Arrow Down Arrow Down
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

Discover More About Customer Survey At Evans Automotive & Tire Center in Saint Augustine

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Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!

What Our Customers Are Saying

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I'm so glad my neighbors referred me to Evans. The folks there are friendly and take good care of you. My wifes truck flatlinded on me on Monday. I got a jump start and brought it to Evans. Rob and Nate squeezed my truck into their schedule and had me back on the road the next day. They also performed numerous routine maintenance and the truck runs great. Looking forward to years of great service and experiences. God Bless and Thank You. ANTHONY.

Saint Augustine, FL

, 08/19/2026

I'm glad you were recommended to me. I have been very satisfied with your service, knowledge and professional assistance.

Saint Augustine, FL

, 08/19/2026

I wanted to express my heartfelt gratitude for thee BEST Automotive Service I honestly have EVER had received. I had an unfortunate experience before coming into Evans last Monday. I had decided over the weekend that I would stop in first thing Monday to see if they could assist me as I was scheduled to travel shortly and put faith that all would flow how it was to go. I was met by Justin who listened and took in all that I had asked of them to check out and had ended up calling a few others times to add some extra things on... as well as ‘checked in’ to see how things were proceeding. Understanding that at times when your car is being checked out you just might need to take care of something else, which was the case …. I appreciated how that was handled, professional, and truly caring about the customer. I was told Matthew was the main tech who worked on my car. I want to acknowledge and thank him. I truly APPRECIATE YOU, your time, care, and hard work, not just on my vehicle but daily as well as ALL who work at Evans. YOU ALL make a difference and bring your care, professionalism, and knowledge to make the experience for the customer pleasant. Which means a great deal these days, so thank you ALL. When I had come to pick up my vehicle I was greeted by ‘Ms.Harley’ who definitely wanted to express her gratitude to me, which made my day. I’m a number person. My vehicle is a 2013 GMC. I bought it at 113,000... my next oil change... 123,330… PERFECT. Thank YOU EVANS AUTOMOTIVE and TIRE CENTER. I meant what I said.. THE BEST Service I have EVER had.. I’ll be back for sure. Blessings to you ALL.. Thank you for taking my new vehicle ‘Pearl". Love EVANS!!!!! Thank you, thank you, thank you.

Saint Augustine, FL

, 08/18/2026

I just have to say that Evans auto made a horrible day turn bright!! Awesome owners/family and the staff are so nice and respectful! I will be back next time I am up this way. I'm always fixing my old 2003 baby up! lol Thank guys and many more blessings 🙌🏽

Saint Augustine, FL

, 08/14/2026

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Partners

  • ACDelco
  • ASE (Automotive Service Excellence)
  • AAA (American Automobile Association)
  • Jasper
  • ASA (Automotive Service Association)
  • BG Products
  • Gates